Dredge No 7 Inn — Lodging in Nome

ALL reviews about Dredge No 7 Inn

• Adrian

  Added 2015.01.10

  I've just returned from a week long photo tour in Nome, Alaska where my party and I stayed at the Dredge 7 Inn for a week of bird photography. Although the staff was very nice and the Inn itself was clean and comfortable, we were treated in the most horrible and unprofessional manner by the owner/manager. We had reserved a nice vehicle from her a year in advance but because we were 25 minutes late picking it up, she refused to give us our nice car and instead stuck us with a dilapidated old pickup truck. All the warning lights were on, the windshield was cracked, and one of the windows would not roll down. A tire went flat when a patch failed and we had to have it repaired ourselves for $75. She used the wrong card number when charging the room for one of our party and, when the bank declined the payment, threatened to evict her. The manager was extremely abusive through the whole process of getting this straightened out and never admitted making a mistake. Finally, she overcharged all four of us by $10 a night for a total of over $67 each. We each had to call to get this corrected. One of our members spoke directly to the manager who, again, was extremely abusive before agreeing to stick to the price that was quoted on our confirmation emails. There are many other hotels and B&Bs in Nome and I strongly suggest you look elsewhere for lodging and car rental. Especially if, like us, you will be going for birding and bird photography. The hotel was perfect inside and out and in a good location. However when I arrived my name was not on the arrival board. I had to call the hotel by iPad on the wall to get it sorted out. Secondly I got three letters under my door accusing me of not paying my bill and giving an incorrect credit card. The owner Judy was extremely rude to me after hearing my card wouldn't go through several times on the phone she told me that I gave them the wrong credit card number and have I ever stayed in a hotel before. I phoned my bank and they told me that the hotel had put in the wrong last three digits of my credit card. Finally she listened to me on the phone after telling me not to talk again very rude and agreed to read back my credit card number I gave them a year ago online and had the proof of. She finally admitted it was the the hotels error and apologized for that and said she will take me at my word. As if I was still lying? The rude manner in which she talked to me and kept sending me email and printed notes and receipts that said we must have this cleared up by next day were too much when it was the hotels error. The biggest scam was that my bill that they put on the door was for a different rate not quoted to me on my confirmation. The room rate I had a confirmed receipt for was 185$ and then she tried to charge me and several other guests in my birding group 195$ a night. I guess they thought we wouldn't notice but I did. I went to the hotel and asked to pay the rare that was quoted to me on my printed confirmation and finally got it. I would have come back to this hotel in a heartbeat it was clean and in a great location in town as I stayed in the sluice box location but I've never. Even treated like this in any hotel it was uncalled for and inappropriate and I felt disrespected as I paid for 6 days and was giving the hotel good money but was treated like a criminal due to their own error. I also don't appreciate getting charged 10$ more a night it's shifty and not how good hotels should operate. Also I complained to the owner about a loud person staying near my room on the upstairs level they came in every night at 1:30am and made noise and talked loud she said she would look into it but it appears they were never talked to as they never stopped the noise. Stay at angel camp B and B or aurora Inn I hear they are good places with friendly management and better rates too Rooms are very welcoming and pleasant. Kitchens are useable with plates, utensils, pots, and pans. It makes you feel much more at home than a typical hotel. THE BEDROOMS ARE INSIDE HOUSES THAT ARE "PUBLIC SPACES." The bedroom is the only place with a working lock. I should reiterate that the house itself cannot be secured or locked. "Maintenance" comes in at random times, and I mean random times: 11pm, 4:30am, or 10am. If you confront them they'll claim there is a sign that says this but I think they're just referring to the sign in the living room/kitchen that says it's a public room. The other problem with this is that drunk or other unwelcome people (who think they have reservations) have complete access to the house, essentially trapping you in your room. The internet is also filtered to include "games" so if you're interested in surfing the web, researching video games as you fall asleep, look elsewhere. The hotel is a little removed from the town so there's less chance of said unsavories from walking into your house. Overall much better than Polaris or Golden Nugget. Best place I've stayed in Nome. Awesome place to stay while visiting Nome!